www.wellness50-plus.com website is owned and operated by Wellness50+Labs Ltd. Registered office: Av Pasteur 6, B-1300, Wavre, Belgium. Registered company and VAT number: BE 0893 385 242. If you want to ask us anything about this legal notice or have any comments about our website, please email our customer service team at info@wellness50-plus.com.

 

1. Principle

The present conditions apply to all our sales, supplies and services. The only fact of treating with us, accessing or using the site, implies on behalf of the customer that it accepts the following conditions and gives up entirely its own possible general conditions, which in any case could be applicable.

2. Offer and documentation

Our catalogue, leaflets, tariffs, notes, technical information, indication of weight, measurement, consumption or output, and in general all specifications, are given only as an indication. It is the same for the advices or suggestions about product employment. In all cases, we do not intend to replace a medical authority. The customer commits himself to giving up any action of some nature in the event of allergy or of an unspecified problem which can occur following the use of our products.

3. Confirmation

We are committed neither by our offers, nor by the ordering of the customer. The contract will be considered valid from us only after the total payment of the order including the shipment costs.

4. Prices and times

Our prices are Belgian VAT included, except costs of carriage. Our delivery periods are shown as an obligation of means, and not as an obligation of result. They only oblige us to make what is normally in our capacity to respect them. Our possible delays beyond the periods indicated, will not (in any case) be able to justify the cancellation of the order by the customer, nor to give place to damage interests whatever they are. Partial deliveries could always be carried out. Our prices and delivery periods are established according to the known circumstances of the economic situation and are subordinated to their maintenance. Any new regulation or modification of the economic situation, which would affect our prices or the consistency of our supplies, will automatically allow us to modify consequently the prices and times initially envisaged. In the event of supervening of conditions or circumstances such as for example, war, riot, strike, lockout, suspension, or delay in the provisioning, etc..., our delivery periods will be automatically suspended and prolonged until the return to the normal situation, without detriment of price adjustment if it is necessary. If the mentioned conditions or circumstances are prolonged or make us impossible to face our engagements, we will have the right to denounce the contract definitively, without the customer being able to put forward in our connection neither any damage nor no complaint. From the moment when the customer records its order, it is considered having accepted with full knowledge, as a fact and without any reserve, the present conditions of sale as well as the prices, volumes and quantities suggested with the sale.

5. Reserve of property

The goods remain the property of the seller until integral payment of the price.

6. Resolution

In the event of non-compliance of its obligations by the purchaser, we can consider the contract automatically solved without summation, and can claim the goods with the expenses, risks and dangers of the purchaser and preserve the received installments by way of damages.

7. Payment

Excluding special convention, our invoices and notes are payable straight away in cash. In all the cases, they produce interests as from our date of invoicing until the day of the effective payment, according to the maximum rate of the fixed cash advance of the basic National Bank Rate rose by 1%, without this interest being able to be lower than 8% per annum. Exceptionally, this interest is however not claimed for our invoices whose payment intervenes at the latest in the 8 days of their current liability. The non-payment of an invoice in its term authorizes us to suspend, automatically and without setting in residence, the pending orders. Moreover, in the event of non-payment at the limit, the customer obliges to pay us, in addition to the main thing and the interests, automatically and without setting in residence, by way of compensation for the disturbance caused in our administrative services, our expenses, our banking loads, etc... an allowance fixed contractually at 15% of the unpaid amounts with a minimum of 50 euros. The drafts or provisions in the long term that we would draw operate neither novation nor waiving of the clauses which precede and the present general conditions remain entirely of application.

8. Transfer of the risks – removal

Whatever the circumstances, our obligation of delivery is regarded as completely fulfilled as from the moment when our supplies are removed by the conveyor or are available to the customer in our factories or stores. In any assumption, even in the event of free shipment, the goods travel to the expenses, risks and dangers of the customer, who is held to give the instructions necessary, to check the goods upon arrival and if necessary to carry out all formalities to safeguard its rights.

9. Complaint and guarantee

Any complaint must be made to us by writing within the 8 days of the delivery. After this time no complaint could be allowed.

10 Returns

Any return of goods will only be accepted if it reaches us:
After prior agreement from our side;
Free shipment;
Goods must be in their original packaging;
In suitable condition for resale (only for professionnals).
The returns must indicate the number and the date of the corresponding invoice.

11. Privacy Policy

Please also review our Privacy Policy, which forms part of this legal notice and governs your visit to our website, so that you may understand our privacy practices.

12. Jurisdictions

Any dispute, no matter its nature, while defending and while demanding, is exclusive competence of the Courts at the seller (Wellness50+Labs) registered office. In all the cases only the national law of the seller registered office will be valid.